Terms of Service

This Web Hosting Agreement is between Rify Hosting Pvt Ltd and the person/persons who use our website, email hosting and domain service. Please read carefully to ensure you understand our terms before purchasing any of our products or services.

Services

Rify Hosting Pvt Ltd agrees to provide the services as mentioned on our website for the price as stated at any given time. We do not miss lead customers with hidden costs.

Terms

All customers are responsible for monitoring their storage space and bandwidth transfer each month. Customers who go over the limit of their account will be sent an email with the option to either upgrade their account or reduce store and or storage. If customers continue to go over we will do everything possible to fix the problem. We do hold to right to ban accounts for continuous problems.

Refund Policy

We do not offer any refunds unless and otherwise it is specified in written in the offer while purchasing our services.

We offer refunds only in case where Rify Hosting Pvt Ltd accepts that it is not able to provide product/services to the customer for which customer has paid, RIFY will refund for the pro-rated amount on for the product/services not provided.

This refund is subject to following conditions

• You must claim within 10 days on Service sign up date.
• You are subject to our terms of service and acceptable usage policy
• Our special promotions are excluded from Refund policy
• If a domain name was included as part of the plan the value of this domain name will not be refundable.

Refunds against the Payments received using Online payment gateway / NEFT / Cheque:
Details required for processing refunds:

• Subscription/Services details for which the payment is made to us alongwith refund request and Beneficiary Name, Beneficiary Account Number, Beneficiary Bank Name, IFSC Code, Account Type, MICR Code Branch name, Postal Address (in case of cheque).
• Refund requests are accepted only from authorized email which is used at the time of service purchase.
• All eligible refunds are issued with in 10 working days from the date of written request. All refunds are issued to the same party's account from where we received the payments an by the same method that the payments are received by us. (NEFT / Bank Transfer/ PaymentGateway / Cheque)

Cancellation

Customers must acknowledge that the amount of the services bought is based on customer’s agreement to pay the fee for the full term or renewal term. There will not be any refunds even if the customer cancels the service, unless the customer signs up the service offerred as trail period.

UNSOLICITED EMAIL & SPAMMING - STRICTLY NOT ALLOWED

Unsolicited commercial advertisements ("SPAM") are not allowed in e-mail, and will likely result in account cancelation. Rify Hosting Pvt Ltd takes a zero-tolerance approach to SPAM originating from its servers or for spam advertising of domains hosted within our network. If found, YOUR account may be deleted.

The following activities are not allowed: SPAM, which includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts (such messages may only be sent to those who have explicitly requested it from your domain); Forging, altering or removing electronic mail headers - any domain sending stealth spam will be terminated without warning and without refund.

Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account, Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account cancelation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. Sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such; Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, YOU must not send that person any further messages.

Limitation of Damages

Neither party shall be liable to the other for any lost profits or any indirect, special incidental, consequential or punitive loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the agreement, even if the party has been advised or should be aware of the possibility of such damages. Notwithstanding anything else in the agreement to the contrary, the maximum aggregate liability of Limitation of Damages

Neither party shall be liable to the other for any lost profits or any indirect, special incidental, consequential or punitive loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the agreement, even if the party has been advised or should be aware of the possibility of such damages.

Notwithstanding anything else in the agreement to the contrary, the maximum aggregate liability of Rify Hosting Pvt Ltd and any of its employees, agents or affiliates, under any theory of the law (including breach of contract, tort, strict liability and infringement) shall be a payment of money not to exceed the amount payable by customer for the one month’s service. and any of its employees, agents or affiliates, under any theory of the law (including breach of contract, tort, strict liability and infringement) shall be a payment of money not to exceed the amount payable by customer for the service they subscribed to the maximum of one month or one year's fees.

Back Up Copy

Customer agrees to maintain a current copy of all website, email content and database hosted by Rify Hosting Pvt Ltd not withstanding any agreement by Rify Hosting Pvt Ltd to provide backup services.

Governing/Law Disputes

The Agreement shall be governed by and subject to Jurisdiction of Hyderabad, Telangana State, India exclusive of its choice of law principles, and the laws of the India, as applicable. The Agreement shall not be governed by the United Nations Convention on the International Sale of Goods.